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For Inquires About:
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Contact:
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Phone:
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Website:
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Comprehensive Medical Benefits including specific coverage issues, eligibility, claim appeals, the weekly sickness and accident benefit, life insurance coverage, dependent coverage, or to report an change of address
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Fund Office, Participant Service Department
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312-787-9455, Phone Option 3
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www.crccbenefits.org
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Finding a Physician, Hospital or Surgi-Center in the BCBS PPO Network
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BlueCross BlueShield of Illinois
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1-800-810-2583
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www.bcbsil.com (in IL) or
www.bcbs.com (outside IL)
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Pre-certification for in-patient hospital admissions
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Medical Services Advisory of BlueCross BlueShield of Illinois
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1-800-255-5192
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N/A
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MRI, CAT/CT and PET Scans
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Diagnostic Benefit Management (DBM)
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1-800-331-5720
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www.diatri.net
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Comprehensive Health Evaluation Program
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Health Dynamics
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1-414-443-0200 (not a toll-free number)
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www.hdhelpsu.com (password: hdhelpsu)
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Prescription Drug
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Medco Health Solutions, Inc. (Medco)
Accredo Health Group (for specialty drugs)
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1-800-939-2089
1-800-803-2523
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www.medco.com
www.accredo.com
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Member’s Assistance Program (5 Free Sessions)
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ComPsych GuidanceResources™
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1-888-860-1566
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www.guidanceresources.com
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Behavioral Health and Substance Abuse
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ComPsych GuidanceResources™
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1-888-860-1566
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www.guidanceresources.com
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Dental
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Delta Dental
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1-800-323-1743
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www.deltadentalil.com
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Vision
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EyeMed Vision Care
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1-888-334-7591
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www.eyemedvisioncare.com
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Hearing
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EPIC Hearing Services (for hearing aids)
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1-877-606-3742
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www.epichearing.com
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BlueCross BlueShield of Illinois
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1-800-810-2583
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www.bcbsil.com (in IL) or
www.bcbs.com (outside IL)
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